Course Language
English ‎(en)‎
Time Required
1 hour
Course Type
Online/Internet Based
Course Fee
Free of charge
Course Access
Open for enrolments

The Capability to Meet Time Requirements

In today's fast-paced business landscape, the ability of a company to not only offer its products but also to meet or even exceed industry lead times is critical. This goes beyond the simple guarantee of on-time order delivery—it's about precisely fulfilling customer needs. Timely delivery of products is essential, serving as a cornerstone for customer satisfaction and operational efficiency. Companies must adeptly manage the fine line of meeting customer expectations, where both premature and delayed deliveries can lead to significant consequences.

This capability involves a company's proficiency in offering its products while meeting or surpassing the expected lead times according to client requirements. It's crucial for companies to ensure their products arrive on schedule to uphold customer expectations. Mishandled delivery timings can strain storage facilities and incur unexpected costs, such as the need for extra storage space.

By the end of this module, you will be able to:

Identify the key processes that build your business’ capability to meet its time requirement;
Identify the symptoms of underperformance regarding each of this capability’s eight processes; and
Assess your business’ ability to meet the time requirement.